Testimonials from Ecometry users
Testing Suprtool Jobs with Qwin
Generate MACS Suprtool Defines
Jump on Problems With Suprtool
Robelle and the Ecometry retail package
have been working together since 1989, when the Ecometry
product was known as MACS and the Ecometry Corporation was
known as Smith-Gardner. And then Ecometry moved on to Escalate.
Now the Ecometry on-line shopping application is owned by JDA.
News for Ecometry UsersSuprtool/Open: our latest product offering, can go wherever you want to go: With other products, migration may involve recoding and retesting with only" a subset of functionality. But our new Suprtool/Open is a complete migration of Suprtool. Regardless of which computing platform you embrace with your retail operations, at least one can be reassuring, dependable, and familiar: Suprtool.
Suprtool now can run on almost any platform.
Suprtool works with Oracle and Eloquence (the portable replacement for the IMAGE database). Read about "Migrating Suprtool to HP-UX".
You can convert your custom Suprtool jobs and at least this one part of your conversion will be straightforward. If you need help with other aspects of migration, check our Migration Web Center, http://www.suprtool.com/move
As an Ecometry customer for MPE, you are already a Robelle customer, even if you don't realize it, since the Ecometry application uses Robelle's Suprtool to speed up data access. Suprtool is installed on your system along with Ecometry and is used extensively by the application. However, you can also use it yourself to help produce custom reports and debug problems with your data. The big advantage is the speed with which Suprtool can churn through your large datasets to find what you need.
Here is a photo of Tammy at HP World with Nancy Perau, William Erwin and Susan Wisniewski from Childcraft.
Do you need some help with Suprtool? Consider these options:
For more information, contact Tammy at
Over Thirty Years as a Leader.
Whether Robelle is solving your critical data problems or easing your editing tasks, we are 100% customer driven. Our objective is to dramatically improve and streamline our client's data operations while fitting in with their existing processes, tools, and work flow. We back up our technology and customer service commitments with comprehensive technical support, every hour of every day.
Sr. Business Systems Analyst
James M. Dunn
Manager of Software Support
"I have also used Suprtool to produce extract files for downloading to Excel, Access, Crystal Reports, etc. Users then find the latest data in a shared LAN directory when they come in each day, or run on-demand queries as required. Then they can sort, select, total or whatever on their own PC. Often a single extract will fill several different user requirements as they can just ignore data they don't need."